Privacy notice

Who we are

Nygon Facilities Limited ("we", "us") is a cleaning company based in Wolverhampton, West Midlands. We are the controller of the personal information described in this notice. Company number: 17472642 (England and Wales). Address: 164 Merridale Street West, Wolverhampton WV3 0RP. Email: [email protected]. Phone: 07768 108011.

What information we collect

When you send an enquiry or contact us we collect the details you give us: your name, company (if any), email address, phone number, the service you are interested in, and the information you write about your property and needs.

How we use it

• To respond to your enquiry, arrange a site visit and provide a quote.
• To provide the services you ask us for and manage our relationship with you.
• To keep the records we are required to keep for accounting and legal reasons.

We rely on our legitimate interests in responding to enquiries, and on taking steps at your request before entering into a contract. We do not sell your information and we do not use it for automated decision-making.

Who we share it with

We share information only with the providers that help us run the business, such as our email and website form providers, and where the law requires it. These providers may only use your information to provide their services to us.

Our website

This website does not use advertising or analytics cookies. It loads fonts from Google Fonts, which means your IP address is sent to Google when a page is viewed. If this changes we will update this notice.

How long we keep it

We keep enquiry details for as long as needed to deal with your enquiry and for a reasonable period afterwards. If you become a customer we keep records for as long as accounting and legal requirements demand.

Your rights

Under UK data protection law you have the right to ask for a copy of your information, to have it corrected or deleted, to restrict or object to our use of it, and to receive it in a portable format. To use these rights, contact us using the details above.

If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office at ico.org.uk.